
Full Resumé
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Trey Rodgers
TreyRodgers50@yahoo.com ❖ (910) 690-7128 ❖ Charlotte, NC
WORK EXPERIENCE
Total Quality Logistics November 2020 – July 2024
Sales Support Operations Specialist | November 2023 – July 2024 Charlotte, NC
Produced high level reporting detailing in depth financial and performance based metrics from company sales floor, presented to company VP’s to communicate recommended business decisions.
Utilized regional databases such as SQL, along with Power BI, to compile, analyze, and display relational data.
Part of data modernization team, transitioning company databases to cloud based tools to increase ease of access, clear data ownership boundaries, and more efficient reports.
Customer Account Specialist | June 2023 – November 2023
Handled all accounting and operational based management for a multi-million dollar account.
Personally responsible for increased sales metrics on the account, including swifter payment terms, improved tracking KPI’s, reduced dwell time on delivered shipments, and focused customer payment application.
Created statement of accounts for all account customers, acting as primary point of contact offering white glove service. Also built and managed all FTL loads into company systems.
Scheduled up to 500+ FTL shipments for pickup and delivery weekly, creating optimal transit times for carriers and acting as a primary point of contact for facilities across the nation.
Enterprise Operations Coordinator and Sales Assistant | November 2020 – June 2023
Prior to multiple promotions, initial roles within TQL had my performance routinely ranked among the top 10 Sales Assistants in the entire company in a variety of metrics, including load building/database entry, EDI Change entries, and scheduling contacts.
Managed cutting-edge EDI Compliance, using a detail oriented approach to ensure customers receive timely updates regarding freight locations, load tracking, and arrival/departure times.
Oversaw account growth exceeding over 2700% the expected Brokerage Revenue
Fanatics - Carolina Panthers November 2020 – January 2021
Sales Associate Charlotte, NC
Prepared sales floor prior to stadium gates being open, and closed sales floor at the conclusion of the event. Including handling registers, recording numbers, taking inventory, and setting up gameday signage.
SponsorUnited April 2020 – October 2020
Sports Sponsorship Scout Charlotte, NC
Analyzed and maintained data pertaining to sports related advertising and sponsorship, across digital, print, broadcast, venue, radio, and other mediums. Created assets and reports to assist companies in making relevant corporate decisions.
EDUCATION
University of North Carolina at Charlotte 2015-2019
Bachelor of Arts, Anthropology Charlotte, NC
Played on university Ultimate team, minored in American Studies
SKILLS, & INTERESTS
Skills: Data analysis, operational coordination, database management, SQL and Excel proficiency, accounting, customer facing communications, project reporting, EDI oversight
Interests: Professional sports, mechanical keyboards, digital art creation